Shipping & Handling Terms
1. Order Processing
All orders are processed within 1–3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Customers will be notified if there is a significant delay.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
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Overnight Shipping: 1 business day
Delivery delays may occasionally occur due to carrier issues, weather, or other circumstances beyond our control.
3. Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. Tracking information usually becomes active within 24 hours.
4. Shipping Carriers
We ship orders using trusted carriers such as:
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UPS
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FedEx
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USPS
Carrier selection may vary depending on package size, weight, and destination.
5. Shipping Address Accuracy
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.
6. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue and provide a replacement or refund when appropriate.
7. Handling Fees
A small handling fee may be included in shipping costs to cover packaging materials, order processing, and warehouse handling.
8. Split Shipments
Some orders may be shipped in multiple packages depending on product availability or warehouse location.
9. Contact Information
If you have any questions regarding shipping, please contact our customer support team.